Terms & Conditions

1. INTELLECTUAL PROPERTY:
All intellectual property rights (including, for the avoidance of doubt, copyright) in the content, materials and information on this website (the Website) belong to Je Joue. Any use of this Website or its content, including copying or storing it or them in whole or part is prohibited without the written permission of Je Joue.

2. USE OF THE WEBSITE:

2.1 Je Joue and the hosts of this site accept no responsibility for, and exclude all liability in connection with, browsing the Website; use of information on the Website; and downloading any material from it, including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements. Je Joue endeavor to check the accuracy of the information on this Website. However Je Joue do not warrant that such information will be error free and the user acknowledges that information, products and services published on this Website may include inaccuracies and typological errors. Je Joue shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using the Website.

2.2 As the Website provides links to third party websites, such as those of business partners and associates, users should review their respective privacy policies to learn more about what, why and how they collect and use personally identifiable information.

2.3 Every effort is made to ensure that the Website is free from viruses and defects however this cannot be guaranteed. Je Joue strongly recommend that you install anti-virus software and keep it up to date on your personal computer.

2.4 Je Joue shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.

3. BUYING PRODUCTS FROM THE WEBSITE:

3.1 Whilst every effort has been made to portray items for sale on the Website accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens.

3.2 Je Joue must receive payment of the whole of the price for the goods that you order before your order can be accepted. Our acceptance of your order brings into existence a legally binding contract between Je Joue and you.

3.2 The prices payable for goods that you order are as set out in the Website.

3.3 You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in the Website.

3.4 You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods.

3.5 To cancel your contract you must notify us in writing.

3.6 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

3.7 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

3.8 We reserve the right to cancel the contract between us if:

3.8.1 we have insufficient stock to deliver the goods you have ordered;

3.8.2 we do not deliver to your area; or

3.8.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

3.9 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

3.10 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

3.11 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.

3.12 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

4. LIABILITY:

4.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.

4.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.

4.3 If you notify a problem to us under this condition, our only obligation will be, at your option:

4.3.1 to make good any shortage or non-delivery;

4.3.2 to replace or repair any goods that are damaged or defective; or

4.3.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.

4.4 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 4.3.3 above.

4.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

4.6 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

4.7 We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

5. MISCELLANEOUS:

5.1 If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

5.2 You acknowledge and agree to be bound by the terms of our privacy policy (see below).

5.3 Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

5.4 These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

5.5 The Website, it’s content and any contract brought into being as a result of using the Website are governed by and construed in accordance with English Law.

1. Je Joue wants you to know that whether you're ordering online, or just browsing, your privacy is very important to us.

2. When visiting the Website, our server collects only the domain name and user specific information on the pages you access or visit. This information is collected as well as your e-mail address, if you e-mail us. We also collect any information you volunteer, such as survey information and/or site registrations.

3. Any information that we gather is used to improve the content of the Website and notify you about the latest products, services and events. If you do not wish to receive promotional e-mail from us, please e-mail us, stating that you are not interested in receiving these notifications.

4. If you supply us with a mailing address online when ordering a product or requesting a catalogue, you will be put into our customer file and may receive periodic mailings from us with information on new products and services or upcoming events. If you would rather not receive such mailings, please write to us at the address below. Please include your exact name, mailing address, and state that you prefer not to receive mailings from Je Joue.

5. Je Joue will not sell or rent your personally identifiable information to anyone. The only exceptions to this are when:

(a) We have your consent to share the information; or

(b) We need to share your information to provide the product or service you have requested; or

6. The information we hold will be accurate, relevant and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.

7. All personal information which we hold will be held in accordance with our internal security policy and the law. We do not track the patterns of behaviour of individual visitors to our site, other than when we automatically receive and record information on our server logs from your browser, including your IP address and the page from which you visited our site.

8. We use a "cookie" to identify the contents of your shopping basket which is deleted from your computer when your web browser is closed. If you entered our site from a link on an online advertisement, a cookie may also be set to help us determine the effectiveness of the campaign.

9. In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03) - “We do not send random marketing emails to personal email addresses (spam).”

10. If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

11. By submitting your information you consent to the use of that information as set out in this policy.

JeJoue

Terms & Conditions